Guest Experience Specialist
Job in
Poughkeepsie, Dutchess County, New York, 12601, USA
Listed on 2025-12-18
Listing for:
Residence Inn by Marriott
Full Time
position Listed on 2025-12-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Welcome guests with a warm smile and provide exceptional customer service;
Assist guests with check-in and check-out procedures, ensuring accuracy and efficiency;
Respond promptly to guest inquiries and resolve any issues or complaints in a professional manner;
Maintain a clean and organized lobby area, ensuring a welcoming atmosphere for guests;
Provide recommendations and assist guests with local attractions, dining options, and transportation arrangements.
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