Guest Advocate; Cashier or Front of Store Attendant​/Cart Attendant; T1856

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1856)

Join to apply for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1856) role at Target.

Starting Hourly Rate / Salario por Hora Inicial: $17.75 USD per hour

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption and loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:

• Communicating and interacting with guests to build a welcoming guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Create a welcoming experience by greeting guests while completing daily tasks
• Engage with guests to help solve their specific needs when assistance is required
• Make guests aware of current promos, store activities and events
• Be knowledgeable about tools, products, and services available in the total store to solve issues and improve the guest experience
• Thank guests and show appreciation for their visit
• Know and speak to the benefits of Target Loyalty programs and assist with application or sign-up as needed
• Scan and bag items efficiently, accurately, and in compliance with safety standards
• Work efficiently to minimize guest wait time while maintaining service and accuracy
• Explain and demonstrate features within the Target App including Wallet
• Familiarity with Order Pick-Up, Drive Up and online ordering, and assist guests with enrollment and usage
• Handle returns following store policies and escalate to leadership as needed
• Maintain a clean, organized work area and assist with stocking and replenishment as required
• Demonstrate a culture of ethical conduct, safety and compliance
• Work safely at all times and report hazards
• Support guest services such as order pickup, Drive-Up orders and returns, while complying with applicable laws
• All other duties based on business needs

What we are looking for

• You enjoy interacting and helping others, including guests and fellow team members
• You thrive in a fast-moving, active role requiring teamwork, flexibility and problem solving
• You are open to a flexible schedule with varying hours, days or shifts (including nights, weekends, holidays)

The Good News There is training to help you learn everything you need to know to be a Guest Advocate, plus key skills from the start:

• Effective communication with guests and teammates
• Welcoming and helpful attitude toward guests
• Attention to detail while prioritizing tasks
• Ability to educate guests about products and services
• Ability to operate handheld scanners and other technology
• Ability to work independently and with a team
• Remain focused and composed in a fast-paced environment while managing multiple tasks

We are an awesome place to work and expect the following basics:

• Accurately handle checkout operations and related transactions
• Scan, handle and move merchandise safely, including lifting up to 10 pounds frequently and up to 44 pounds occasionally
• Flexible work schedule including nights, weekends and holidays; reliable attendance
• Mobility for the duration of your shift
• Ability to work in varying temperatures and environments (e.g., Drive-Up, carryout)

Benefits information:

Benefits eligibility:

Americans With Disabilities Act (ADA):
In compliance with laws, Target will make reasonable accommodations for applicants with disabilities. For accommodations, email candidate.acc

Applications are accepted on an ongoing basis; there is no Final date to receive applications. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.

Seniority level:
Entry level

Employment type:

Part-time

Job function:
Legal

Industries:
Retail

Notes:
This description is a refined version of the provided content and excludes unrelated postings and navigational boilerplate.