Medical Practice Patient Representative Region D - Float Team

Medical Practice Patient Representative – Region D – Full Time

Monday through Friday 8:00am-5:00pm

This position covers medical offices in Poughkeepsie, Highland, Hyde Park, Rhinebeck, Kingston, Woodstock, Modena.

Provides clerical and administrative support and coordinates patient care activities for the medical practice.

• Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
• Ensures accuracy of patient’s information, including demographics and insurance.
• Answers phones, routes calls, takes messages, and assures accurate communication – both verbally and via the EMR system.
• Registers, verifies, and schedules patient appointments, testing, and referrals.
• Schedules and reschedules appointments according to office protocols.
• Monitors applications and manages worklists as applicable.
• Collects co‑pays and reconciles money for deposit.
• Obtains and coordinates record retrieval for new and established patients.
• Performs intake and processing of medical records and other documentation where applicable.
• Fulfills all compliance responsibilities related to the position.
• Maintains and models the organization’s values.
• Demonstrates regular, dependable, and predictable attendance.
• Performs other duties as required.

Salary Range: $17.72 - $31.36 Hourly

• Entry level

• Other

• Health Care Provider

• Hospitals and Health Care