Medical Practice Patient Representative - Orthopedics - Vassar Brothers Medical Center

Medical Practice Patient Representative – Orthopedics – Vassar Brothers Medical Center

Join Nuvance Health as a Medical Practice Patient Representative for the Orthopedics department at Vassar Brothers Medical Center. This full‑time position (Monday–Friday 8:00am–4:30pm) is offered with an external hire sign‑on bonus of $500.

Provides clerical and administrative support and coordinates patient care activities for the medical practice.

• Greets and welcomes patients upon arrival.
• Ensures accuracy of patient information, including demographics and insurance.
• Answers phones, routes calls, takes messages, and ensures accurate communication verbally and via the EMR system.
• Registers, verifies, and schedules patient appointments, testing, and referrals.
• Schedules and reschedules appointments according to office protocols.
• Monitors applications and manages worklists as applicable.
• Collects co‑pays and reconciles money for deposit.
• Obtains and coordinates record retrieval for new and established patients.
• Performs intake and processing of medical records and other documentation where applicable.
• Fulfills all compliance responsibilities related to the position.
• Maintains and models the organization’s values.
• Demonstrates regular, dependable, and predictable attendance.
• Performs other duties as required.

Ability to travel between practices as needed.

$18.13–$34.50 per hour.

Entry level.

Other.

Health Care Provider.

Hospitals and Health Care.