Registration Representative

Union: Yes

Union Name: 1199

Position: Part Time

Hours: 3pm - 1130p, Friday, Saturday, Sunday, Monday

Posted Date: Sep 25, 2026

Hiring Range: $26.3378/HR

Responsible for timely and accurate Patient Registration for Emergency Room and outpatients. Operates switchboards and associated communications systems. Performs cashier functions, including processing patient valuables during non-business hours. Weekend and Holiday rotation required.

RESPONSIBILITIESVerification and Registration of Emergency and Out-patients

• Obtains insurance, financial information, patient identification, and copies of insurance cards from the patient or guarantor
• Enters information in the electronic medical record with a high degree of accuracy in a timely manner (15 minutes max).
• Notates registration via comments for potential problems, e.g., language barriers, foreign country address, unable to obtain info, etc.
• Notices appropriate personnel of system problems
• Recognizes the activity of the area and takes the initiative to assist
• Performs Point of Service collections for expected out-of-pocket and patient responsibility expenses.
• Verifies insurance eligibility in accordance with department guidance e.g., CHC, HDX, insurance web portals, and reports. Questionable insurance follow-up with patient accounting for resolution
• Provides patients or their representatives federal, NYS, local, and hospital mandated documents, e.g., brochures, HIPAA, Patient Rights, etc.
• Creates a positive first impression while greeting patients when they present for registration
• Responsible for quality assurance – reviewing registration data for accuracy and correcting delinquent data
• Completes all online courses assigned by the Health System and attends department meetings and training sessions
• Completes work queues/lists, reports, etc. to ensure prompt and accurate billing
• Offer departmental assistance and informative support to current and newly hired colleagues

Responsible for timely and accurate Patient Registration for Emergency Room and outpatients. Operates switchboards and associated communications systems. Performs cashier functions, including processing patient valuables during non-business hours. Weekend and Holiday rotation required.

RESPONSIBILITIESVerification and Registration of Emergency and Out-patients

• Obtains insurance, financial information, patient identification, and copies of insurance cards from the patient or guarantor
• Enters information in the electronic medical record with a high degree of accuracy in a timely manner (15 minutes max).
• Notates registration via comments for potential problems, e.g., language barriers, foreign country address, unable to obtain info, etc.
• Notices appropriate personnel of system problems
• Recognizes the activity of the area and takes the initiative to assist
• Performs Point of Service collections for expected out-of-pocket and patient responsibility expenses.
• Verifies insurance eligibility in accordance with department guidance e.g., CHC, HDX, insurance web portals, and reports. Questionable insurance follow-up with patient accounting for resolution
• Provides patients or their representatives federal, NYS, local, and hospital mandated documents, e.g., brochures, HIPAA, Patient Rights, etc.
• Creates a positive first impression while greeting patients when they present for registration
• Responsible for quality assurance – reviewing registration data for accuracy and correcting delinquent data
• Completes all online courses assigned by the Health System and attends department meetings and training sessions
• Completes work queues/lists, reports, etc. to ensure prompt and accurate billing
• Offer departmental assistance and informative support to current and newly hired colleagues

• Reports…