Compliance Lab Technician

At IBM, hardware compliance isn't just a requirement, it's a responsibility. As a Hardware Technician in Poughkeepsie, NY, you'll be part of the team that ensures IBM's enterprise hardware products meet rigorous global compliance standards. From IBM Z Mainframes to individual I/O cards, your work will help safeguard the reliability and integrity of the infrastructure that powers industries worldwide.

In this role, you'll collaborate with cross-functional engineering teams to certify IBM server and storage products for the worldwide market. You will conduct safety tests, Electromagnetic (EMC) test, Shock/Vibe and/or Acoustics tests as well as perform testing to IBM quality standards. You will engage directly with certifying agencies, contribute to product design reviews, and support testing in lab environments to validate safe operation under real- world conditions.

IBM fosters a culture of innovation, inclusion, and continuous learning. Here, your expertise in product safety will not only protect users—it will help shape the future of trusted technology.

Your role and responsibilities

At IBM, safety is innovation's foundation. As a Hardware Technician in Poughkeepsie, NY, you'll play a critical role in ensuring IBM's hardware products meet global regulatory standards for safe installation and use.

You will collaborate closely with hardware engineers to perform EMC, safety, Earthquake, and/or Acoustical testing. You will work with engineers to certify and secure approvals for market release. This role blends hands-on lab work, engineering and IT Administration in a technician role to support world-wide hardware compliance, giving you the opportunity to grow and experience a wide variety of workloads.

In IBM's fast-paced development environment, your work will directly impact product launches and global revenue. You'll be part of a team that values adaptability, creativity, and precision and where your contributions help deliver trusted, high-performance infrastructure to clients worldwide.

Required education

High School Diploma/GED

Preferred education

Technical Diploma

Required technical and professional expertise

• Passion to pursue career path in engineering
• Growth minded, trusted, team focused, courageous, resourceful, and outcome focused
• Familiarity with hardware systems and computer components.
• Knowledge and ability to work with hardware components, install disks, cards and I/O adapters (along with requisite basic knowledge of hand and power tools)
• Ability to learn and adapt. In this complex environment, most everyone will be expected to learn, gain skills and continually adapt to new hardware and new challenges.
• Ability to follow and execute hardware test plans under the direction of engineers
• Basic understanding of standards and ability to follow instructions.
• Familiarity with IT systems, and aptitude to install operating systems, drivers, and test software on hardware platforms.
• Strong organizational and follow-up skills.
• Ability to work independently and in team environments.
• Creative problem-solving mindset.
• Willingness to adapt to fast-paced, evolving work environments.

• IBM Z setup, configuration, and operation
• Associates degree in electronics, IT Administration, Engineering Technology, Computer Science, or similar field.
• Input/Output and networking skills
• Python coding and scripting
• Experience with compliance (Product Safety, Electromagnetic Compliance, Acoustical, Shock & Vibration, Environmental compliance)
• Fundamental education in hardware and/or testing

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future.

Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and…