RESTART Case Manager

Title: RESTART Case Manager

Salary: $24.72 per hour

Supervisor: RESTART Program Director

Status: Full-Time, Non-Exempt, 35 hours per week

Schedule: Monday – Friday, 8am-4pm with a one hour lunch break

RESTART Case Managers provide services to individuals who are incarcerated at the Dutchess County Justice and Transition Center as part of a jail-based team working in the RESTART program as well as the broader incarcerated population. Case Managers serve as a bridge between the in-jail intensive programming and community-based programs and services. Case Managers help to identify services and facilitate the transition plan to ensure engagement of the program participants.

• A bachelor’s degree in criminal justice, human services, or another relevant field.
• A minimum of five years’ experience working with a criminal justice population is preferred.
• A background or experience in counseling and/or behavioral health is preferred but not required.
• Bilingual (Spanish/English) is a plus.
• Successful completion of all required background checks for Agency and Dutchess County Sherriff’s Office.

• Complete COMPAS/COMPAS-R assessment of clients entering the program.
• Communicate and refer individuals to other supportive service agencies to meet individual needs or as part of a case plan.
• Maintain individual client records and prepare monthly reports on services to track individual progress and meet reporting requirements.
• Facilitate and co-facilitate groups for men and women as part of client case plans.
• Participate in and complete a transition plan for RESTART clients as they transition from custodial setting to a community environment, inclusive of appropriate ongoing supports.
• Complete progress notes on all clients, documenting all contacts and meeting deadlines for required paperwork in Northpointe.
• Attend weekly supervision with supervisory level staff.
• Participate in team meetings with providers, jail staff, other stakeholders as needed and collaborate with members of in-jail team to ensure that goals are met.
• Work with community-based providers to ensure that transitional community services are coordinated, including coordination with various community agencies.
• May occasionally attend meetings/appointments outside of the jail.
• Other duties as assigned.

• Knowledge of criminogenic risk and needs that contribute to mental, emotional, and social maladjustment of justice involved individuals.
• Knowledge of Cognitive Behavioral Interventions and other therapeutic techniques utilized in work with justice involved individuals.
• Cultural competence and ability to relate to client population empathetically and with a trauma-informed lens.
• Knowledge of Crisis management techniques.
• Develop and maintain collaborative and supportive working relationships with all members of the clinical/case management, jail, and Agency staff.
• Actively support program goals.
• Identify system gaps and offer improvements/solutions.
• Ability to communicate effectively both orally and in writing.
• Respect, initiative, resourcefulness, tact, and courtesy.

• Maintain competency and keep abreast of latest developments in the justice involved field.
• Organize work and complete appropriate documentation/records in a manner that aligns with accepted professional standards.
• Obtain training required to administer evidence-based/evidence-informed and other approved curricula.
• Ability to work evening hours as needed in order to provide programming for the general incarcerated population on a pre-planned basis.

• Medical, dental, and vision coverage.
• 403(b) retirement plan with employer match up to 5%.
• Generous paid vacation, holiday, sick and personal time package (2 weeks’ vacation in first year, 13 paid holidays per year, 12 sick days per year and 4 personal days per year).
• Access to Family Services’ Compassionate Leave Program where employees can donate/receive unused time off.
• Group term life and long-term disability insurance.
• Supplemental life insurance & accidental death and dismemberment coverage (AD&D).
• Supplemental insurance through Aflac.
• Employee assistance program (EAP).
• Pet insurance.