Poulsbo Stadium - Team Member

Position: Regal Poulsbo Stadium 10 - Team Member $17.13 Hour

Regal Poulsbo Stadium 10 - Team Member

Hourly rate: $17.13 /hour.

Overview

Team members are classified based on individual theatre needs and/or employee availability, as either variable hour, part‑time fixed, part‑time regular or full‑time hourly employees whose primary responsibility is ensuring guests receive exceptional service. Team members may be scheduled to work in the Box Office, Concession Stand, or as an Usher. All team members must represent Regal consistently with its mission statement and policies.

Key Responsibilities

• Regular and consistent attendance
• Handling emergency situations when called upon
• General cleaning duties
• Compliance with company dress code

Position‑Specific Duties Box Office

• Operate POS system and manage cash drawer, credit cards, travelers’ checks, gift cards, & coupon/redemption activities
• Upsell/suggestive sell Premium Viewing Experience (3D, RPX, IMAX)
• Promote Regal Crown Club program
• Ensure tickets sold in accordance with MPAA rating system and company policy
• Respond to phone calls and guest inquiries consistently with guest service philosophy

Concession

• Operate POS system and manage cash drawer, credit cards, travelers’ checks, gift cards, & coupon/discounts, and store inventory
• Promote Regal Crown Club program
• Operate, prepare and clean all concession equipment
• Upsell/suggestive sell
• Comply with all local, state and federal food safety laws
• Adhere to legal requirements for breaks and meal periods
• Maintain required alcohol certification and training if theatre sells alcohol
• Complete training on sexual harassment and discrimination

Usher

• Tear tickets, collect and deposit stubs, direct patrons to auditoriums
• Inspect backpacks and packages when applicable
• Manage crowd control and assist guests in finding seats
• Enforce MPAA rating system
• Conduct theatre inspections to monitor picture and sound quality, watch for theft, maintain safe environment
• Report problems, discrepancies or unusual situations to management
• Perform concession auxiliary sales as directed
• Clean auditoriums after shows and maintain public areas
• Monitor cleanliness and operation of vending equipment
• Assist with opening and closing duties as assigned

Pay Scale

$17.13 per hour.

Benefits

Free movie passes and discounted concessions at any Regal location. Eligible for 401(k) retirement plan with company match after age 21 and six months of service.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for employees with disabilities.

Education / Experience

Completion of cast certification program as a cast member and as box office cashier or progress toward completion required. Alcohol‑serving duties require state or local certification and completion of Regal Responsible Beverage Server training.

Language Ability

Good public speaking, active listening, clear and direct response.

Math Ability

Perform calculations quickly and accurately, identify and correct errors.

Reasoning Ability

Identify problems, gather relevant data, note potential causes, evaluate alternatives, reach evidence‑based conclusions, act under pressure.

Personal Skills

Excellent communication with customers, coworkers, and management; establish goals, manage time, set priorities.

Physical Demands

Frequently required to stand, walk, sit, use hands, reach, talk or hear; occasionally climb or balance; stoop, kneel, crouch, crawl; lift up to 60 lbs. Vision requirements include close, distance, peripheral, depth perception and focus adjustment.

Seniority Level

Entry level

Employment Type

Part‑time

Job Function

Management and Manufacturing

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