Sr. Director of Integrated Product Support

Sr. Director of Integrated Product Support

Job Summary

General Atomics Aeronautical Systems, Inc. (GA-ASI), an affiliate of General Atomics, is a world leader in proven, reliable remotely piloted aircraft and tactical reconnaissance radars, as well as advanced high-resolution surveillance systems. We have an exciting opportunity for a Senior Director of Integrated Product Support to join our Sustainment team in Poway, CA.

The Senior Director of Integrated Product Support will provide strategic leadership and operational oversight for the Integrated Product Support (IPS) organization at GA-ASI, a leading OEM supporting complex military aircraft systems. This executive will lead a team of approximately 230 professionals responsible for the development, integration, and lifecycle sustainment of all logistics and technical data products that enable maintenance, operation, and sustainment of the company’s platforms and mission systems.

This position is accountable for ensuring all logistics and technical publications and data products are accurate, compliant with DoD and international military standards, securely managed, and delivered on time to support warfighter readiness. The Senior Director will drive digital transformation initiatives, strengthen quality and compliance, and foster collaboration with engineering, flight operations, manufacturing, and P&L organizations.

• Define and execute the strategic vision for the Integrated Product Support organization aligned with company sustainment objectives, customer readiness goals, and contractual requirements.
• Lead, mentor, and develop a workforce of approximately 230 professionals, including managers, logisticians, writers, illustrators, engineers, and publication specialists.
• Develop and manage departmental performance metrics to meet cost, schedule, and quality objectives. Implement metrics and KPIs for quality, delivery, and customer satisfaction.
• Champion digital and process transformation to modernize publication creation, management, and delivery across classified and unclassified programs.
• Oversee the creation, validation, and maintenance/lifecycle sustainment of all technical documentation supporting DoD and international defense customers, including:
• Maintenance and Illustrated Parts Manuals (MIM, IPC)
• Fault Isolation and Troubleshooting Manuals
• Wiring Data and Schematics (WDM)
• Service Bulletins, Modification Work Cards, and Field Instructions
• Operator, Flight, and Crew Manuals
• Interactive Electronic Technical Manuals (IETMs/IETPs)
• LSAR Data Products
• LM Configuration Management artifacts
• Ensure data-to-specification compliance for MIL-STD-38784, MIL-STD-40051, GEIA-0007, SX000i/S2000M/S3000L/S4000P/S1000D, ATA iSpec 2200, and customer-specific Data Item Descriptions (DIDs) data products.
• Formulate and recommend policies, objectives, budgets, plans, procedures and schedules for the department; develop, recommend, implement and monitor uniform programs; conduct quality control audits and evaluate work standards and performance levels ensuring uniformity, effectiveness, and appropriate staffing levels.
• Lead internal audits and participate in government reviews (e.g., DCMA, DQA, ISO).
• Analyze and plan for future Management Information Systems (MIS) needs; assist in areas of computing and software needs so that future MIS requirements are met.
• Integrate publications with configuration management, logistics support analysis (LSA), and product lifecycle management (PLM) systems.
• Maintain documentation control under classified environments and adhere to export control and ITAR requirements.
• Drive continuous improvement in authoring efficiency, quality assurance, and content reuse through structured data and XML-based tools.
• Collaborate with Engineering, Flight Operations, Sustainment, Program Management, Supply Chain, and IT organizations to ensure technical data aligns with as-designed and as-maintained configurations.
• Represent the company in technical standards forums and defense industry working groups (e.g., GEIA, ASD, AIA, ATA e-Business).
• Foster a culture of excellence, safety, and accountability across the organization.
• Other duties…