Back-End Process Manager

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2 days ago Requisition

Salary Range: $80,000.00 To $ Annually

This position leads the Back-End process areas — Solder Mask, Inkjet, Electrical Test (ET), CMM, Final Inspection and Shipping — on 1st, swing and 2nd shifts, and is responsible for executing the daily ship target. The Back-End Process Manager carries the same leadership, compliance, operations and supervision responsibilities as a Process Area Manager and, in addition, directs quality control at the end of the line: every job is inspected and accepted to the customer’s fabrication drawing, purchase order and specifications before it ships;

nonconforming product is dispositioned with Engineering and Quality before it moves; and any issue raised by Final Inspection is escalated to the Quality department.

The position actively participates as a member of the Operations leadership team, coordinating with Production Control, the Process Area Managers and the Plant Manager to remove obstacles to the ship target, and with Microsection to keep lab priorities aligned to the ship list. It visibly champions Quality First, holds team members accountable for quality, delivery, safety and attendance, and ensures each team member has a development plan aligned with team and company goals.

This position is accountable for adherence to company policies, legal requirements, and environmental, health and safety guidelines.

This position is highly visible and responsible for Back-End performance on all shifts. As the last point of control before product reaches the customer, it requires the highest standards of integrity: delivery pressure never overrides an open quality question.

Authority:the Back-End Process Manager may stop shipment of any product with an open quality question. Nonconforming product is not accepted use-as-is or repaired on this position’s authority; those dispositions are made through Quality and Engineering and documented before product moves.

Problem solving will be varied; the ability to use previous experience, operational precedents and new ideas and practices to develop the best solutions will be paramount.

• Own execution of the daily ship target: review the ship list each shift, sequence Back-End work to it, and report status and any misses, with cause, to the Plant Manager.
• Coordinate with Production Control, the Process Area Managers and the Plant Manager to remove obstacles to the ship target, such as late WIP, equipment downtime, open dispositions and staffing gaps.
• Coordinate with Microsection and manage its priorities to the ship list so coupon evaluation does not hold a shipment; work with the Quality Manager on lab capacity and staffing.

• Ensure every job is inspected and accepted to the customer’s fabrication drawing, purchase order quality requirements and applicable specifications (e.g., IPC-6012 performance class, IPC-A-600, customer specifications) before it ships.
• Look up and interpret specifications and fabrication drawing requirements when questions arise at Final Inspection, ET or CMM; resolve them with the inspector, or escalated to Quality or Engineering when the requirement is unclear.
• Coordinate disposition of nonconforming product with Final Inspection, Engineering and Quality, and confirm each disposition is documented before product moves.
• Escalate any quality issue raised by Final Inspection to the Quality department without delay, and hold affected product until it is resolved.
• Support inspectors’ authority to reject: no…