Sales Support Representative - Waterworks

Sales Support Representative - Waterworks

Join to apply for the Sales Support Representative - Waterworks role at Ferguson.

This position will work onsite in Poway, CA.

Schedule:

Monday through Friday, 7:00 AM to 4:00 PM.

We are currently seeking an individual to fill an immediate need for a Sales Support Representative.

• Work together with Sales associates to support customer needs by determining the best products and solutions.
• Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
• Coordinate deliveries on behalf of customers.
• Answer sales calls for general information, addressing and resolving customer concerns or questions.
• Ability to effectively use customer relationship management (CRM) system and phone system.

• 0-3 years of sales and/or customer service experience is preferred.
• Exhibit strong sales skills and the ability to upsell.
• Proven track record of responding quickly to customer needs and making timely decisions.
• Ability to react well in a fast-paced environment and follow through on commitments.
• Highly motivated and customer service oriented, with ability to build relationships.
• General digital literacy including Microsoft Office.
• Ability to quickly learn product knowledge and processes.

$21.51 - $34.39

Note:

Pay ranges displayed are Monthly for Salaried roles or Hourly for all other roles. This role is Bonus or Incentive Plan eligible.

At Ferguson, we care for each other. We value our well‑being as much as our hard work. Our benefits include health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

Equal Employment Opportunity and Reasonable Accommodation Information:

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60‑300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60‑741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.