Receptionist, Administrative​/Clerical

Client Service Professional / Receptionist

Location:

Powder Springs, GA

Salary: $45,000.00 - $70,000.00

Employment Type:

Full-time

Seniority Level: Not Applicable

Job Function:
Administrative

Industry: Retail

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we’re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients as they prefer.
• Help ensure all client needs have been met during service, both in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.
• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficient with the ability to use Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Additional eligibility requirements:
  Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan.
• to checkout all available benefits.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you. Apply now or refer someone you know who would be a great fit for our team.