Customer-Focused Front Store Supervisor

Lead customer service initiatives as the Front Store Supervisor at Shoppers Drug Mart. This role focuses on managing cashiers, merchandising, and ensuring an exceptional shopping experience.

In this position, you will oversee daily operations, focusing on customer satisfaction and compliance with store policies. As a key leader of the team, you’ll train staff and enforce loss prevention measures to protect store assets. Your leadership will impact both team dynamics and store presentation, ensuring every shopper feels valued.

Key Responsibilities:

• Manage cashier and merchandising staff training and compliance

• Enforce loss prevention standards and track inventory

• Promote positive customer interactions and resolve issues

• Maintain organized and clean store displays and shelves

• Ensure all health and safety procedures are followed

Requirements:

• Strong organizational and planning skills

• Problem-solving abilities to enhance customer satisfaction

• Computer literacy and efficient time management

• Knowledge of products and store operations

• Ability to enforce company policies and procedures

Elevate customer service and store performance by leading a dedicated team at Shoppers Drug Mart.