Quality Program Manager

Join to apply for the Quality Program Manager role at HCA Healthcare

Welcome to an exciting opportunity to join Care Now
, part of HCA Healthcare's extensive network of urgent care clinics across the United States.

This role will support HCA Care Now Clinics in Overland Park, KS, Kansas City, MO, and Denver, CO markets. Travel is required. To be considered you must reside in the Kansas City, MO surrounding areas.

• Comprehensive medical coverage, including prescription drug and behavioral health coverage, telemedicine, and Air Med medical transportation.
• Dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support benefits and adoption assistance.
• Referral services and consumer discounts.
• Retirement readiness, rollover assistance services and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, family leave, disability coverage, leaves of absence).
• Employee Health Assistance Fund for full‑time and part‑time colleagues.

Learn more about Employee Benefits.

Note:

Eligibility for benefits may vary by location.

Do you want to work as a Quality Program Manager where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well‑being of others, this could be your next opportunity.

Contributes to the company’s mission and vision by supporting and coordinating clinical performance in assigned market(s). The Quality Program Manager works collaboratively with staff, clinic managers and UCC leadership to promote, design, implement improvements and advance the UCC quality agenda. In order to achieve defined outcomes, the Quality Program Manager engenders commitment, encourages cultural changes, promotes quality best practices, disseminates information, and provides support for safety process changes.

Ensures compliance with applicable accreditation, regulatory, and licensure standards.

• Provides guidance to Urgent Care Clinic colleagues/management in complying with the requirements and intentions of the UCC quality program and agenda.
• Provides leadership and directs effort for clinical and quality improvement in addition to service(s) enhancement.
• Supports clinics in preparation of meaningful reports to the Market(s) Leadership under the direction of Quality Leadership.
• Coordinates, develops and implements programs, initiatives, and improvement strategies to ensure consistency in compliance with applicable laws, regulations, other governmental requirements, and accreditation standards.
• Ensures quality of care and safe clinical practices are maintained and promoted by visiting clinics, observing clinical processes, auditing for accreditation, regulatory, and service line standards and course correcting in real time.
• Facilitates effective communication with operations regarding quality improvement trends and key clinical performance improvement activities and initiatives.
• Assists in preparations of market level reports to monitor and track adherence to quality specific goals while developing improvement plans if appropriate.
• Submits monthly reports to Quality Leadership and participates in monthly operations reviews as directed.
• Facilitates investigation, required reporting, and corrective action development for serious quality or risk issues within the market(s) as requested by Quality and Division/Market Leadership.
• Maintains awareness of pertinent regulations, staying informed of pending and or implemented changes.
• Participates in development of UCC Market Quality strategic planning.
• Assists with the development of corporate quality initiatives as assigned.
• Mainta…