Floral Department Clerk

We are seeking an energetic, creative Floral Clerk to join our team at Hen House. In this role, you'll bring the floral department to life-crafting eye-catching displays, maintaining fresh, high-quality product, and helping guests find the perfect arrangements for everyday moments and special occasions.

At Hen House, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots.

This is a great fit for someone who enjoys hands-on work, has a passion for presentation, and takes pride in creating a vibrant, inviting shopping environment.

• Provide friendly, helpful, and respectful guest service at all times to ensure a positive shopping experience and encourage repeat visits
• Receive, condition, and arrange floral products to create attractive displays and maintain freshness
• Create, maintain, and refresh floral displays, bouquets, and seasonal arrangements
• Monitor water levels and cooler conditions to ensure high-quality floral offerings
• Stock, rotate, and face products using FIFO methods to maintain freshness and minimize waste
• Assist guests with floral selections, custom arrangements, special orders, and care tips
• Maintain accurate pricing, signage, and product labeling
• Monitor inventory levels and communicate low, excess, or damaged items to department leadership to support product availability
• Maintain a clean, organized, and safe floral area, including prep and display spaces
• Follow all safety, sanitation, and product handling standards
• Develop and maintain knowledge of floral products, seasonal offerings, and care instructions to better assist guests and drive sales
• Communicate clearly and respectfully with teammates, leadership, and vendors to support efficient operations
• Collaborate across departments to support overall store presentation and guest satisfaction
• Assist with receiving deliveries and organizing backstock
• Remain productive during slower periods by cleaning, restocking, or refreshing displays
• Other job duties as assigned

• Required: High school diploma, GED, or equivalent work experience
• Required: Ability to work a flexible schedule, including evenings, weekends, and holidays
• Preferred: Experience in retail, grocery, or customer service environments
• Preferred: Experience working with flowers, plants, or basic floral design
• Preferred: Knowledge of plant care and maintenance
• Preferred: Ability to create basic floral arrangements or gift displays