System Administrator; Prattville Job Prattville area,Alabama USA,IT/Tech

Position: System Administrator (Prattville)

The Systems Administrator is responsible for the administration, installation, configuration, and maintenance of the College’s network, server, cloud, backup, telecommunications, and related technology infrastructure. This position has responsibility for the College’s Cisco and Cisco Meraki network infrastructure; supports server and directory services, cybersecurity, backup and recovery, endpoint imaging and deployment, and enterprise technology services; and serves as an escalation resources for complex technical issues.

The position maintains documentation and standards, monitors availability and performance, coordinates with vendors, and researches improvements to infrastructure. This position will be based at the Prattville Campus. Technology and audiovisual support for the Prattville Campus events is required, including setup, testing, operation, troubleshooting, and post
-event support. Evening, weekend and other after-hours work may be required.

Complies with all policies of the Alabama Community College System Board of Trustees,the Alabama Community College System, and Central Alabama Community College.

Monitor and perform capacity planning for the college’s network, servers and related IT environments.

Provide reports forecasting network, hardware, and infrastructure growth requirements.

Maintain confidentiality regarding information processed, stored, transmitted or accessed through College Technology systems.

Function in a team oriented, collaborative environment, supporting other employees and serving as an escalation resource for complex technical issues.

Develop and maintain installation and configuration procedures, network diagrams, equipment inventories, VLAN assignments, and IP addressing documentation.

Maintain system and network standards ad develop procedures and schedules for infrastructure maintenance.

Serve as a project team member supporting server, cloud, network and enterprise technology implementations across College locations.

Install applications, develop administration scripts, and plan software upgrades and patches.

Install, configure, maintain, and troubleshoot operating systems, including Windows Server and related infrastructure.

Administer enterprise backup and disaster recovery systems, including Exa Grid; verify backup operations, test restores, and maintain recovery documentation.

Coordinate with technology manufacturers, vendors, contractors and service providers regarding implementation, maintenance, troubleshooting, and product changes.

Research and recommend innovative and automated approaches to system and network administration, telecommunications, and other technology services.

Identify approaches that improve resources utilization, efficiency, and cost effectiveness.

Identify opportunities to improve service quality, reliability, security, safety, cost and customer and employee satisfaction.

Perform daily system and network monitoring; verify availability of infrastructure and services, review logs and verify scheduled jobs and backups.

Support cybersecurity administration using Splunk, Fortinet products, firewall technologies and endpoint protection/antivirus; assist with vulnerability remediation, incident response and secure configuration.

Perform periodic performance reporting to support network and system capacity planning.

Perform ongoing performance tuning, hardware upgrades, firmware updates and resource optimization.

Administer Cisco and Cisco Meraki network infrastructure, including switches wireless access points, VLANs , routing, switching, network segmentation, and configurations.

Apply operating system and application patches and upgrades regularly.

Upgrade administrative tools and utilities and configure or add services as necessary.

Maintain…