Hospital Liaison; LPN​/CNA​/EMT encouraged

Hospital Liaison (LPN/CNA/EMT encouraged to apply!)

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Join a Leader in Home Healthcare. At Rotech Healthcare Inc., we’re more than a medical equipment provider—’we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively.

Whether you’re a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at

Job Title:

Hospital Liaison – Respiratory & DME Services

Job Summary:

We’re looking for a Hospital Liaison to serve as a vital connection between hospital staff and our home care services. In this role, you’ll work closely with Case Management and Continuing Care teams to ensure a smooth transition for patients requiring Respiratory Therapy and Durable Medical Equipment (DME) ’ll coordinate discharge planning, facilitate timely equipment delivery, and educate patients and caregivers on safe equipment use.

• Collaborate with hospital case managers, social workers, nurses, and physicians to coordinate patient discharges
• Ensure timely delivery and setup of respiratory and DME equipment at the point of discharge
• Educate patients and caregivers on proper equipment use and maintenance
• Maintain accurate documentation including referral forms, insurance verification, delivery tickets, and activity logs
• Support emergency equipment needs and troubleshoot issues as they arise
• Participate in quality improvement initiatives to meet company and JCAHO standards
• Maintain strong relationships with hospital personnel and serve as a trusted resource for discharge planning
• Provide in-service training and CEU programs as needed
• Represent the company at trade shows and professional events
• Travel to patient homes for equipment setup and follow-up using a company vehicle

• Experience in a healthcare setting, preferably in case management, discharge planning, respiratory therapy, or DME coordination
• Strong understanding of patient care workflows and hospital operations
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities and maintain detailed records
• Comfort with technology and basic office software (Microsoft Outlook, Word, Excel)
• Valid driver’s license and clean driving record (required for travel)

• Make a meaningful impact on patient outcomes by ensuring safe and timely transitions to home care
• Work in a collaborative healthcare environment with supportive leadership
• Receive training on specialized respiratory and DME equipment
• Enjoy a dynamic role that blends clinical coordination, patient education, and fieldwork

• High school diploma or GED equivalent

• Experience working with medical equipment or in a healthcare setting
• Familiarity with medical billing practices and insurance reimbursement
• Background in medical administration and record management
• At least three years of related work experience
• Knowledge of medical terminology

• Perform basic mathematical calculations accurately
• Communicate clearly and professionally in English, both verbally and in writing
• Interpret and respond to various forms of communication (verbal, written, visual)
• Handle sensitive information with discretion and confidentiality
• Stay organized, manage time effectively, and solve problems independently
• Work well both independently and as part of a collaborative team
• Maintain attention to detail while managing multiple tasks

• Use email and internet for communication and research
• Navigate Microsoft Outlook, Word, and Excel
• Operate standard office equipment (fax, copier, printer, phone, computer/tablet)
• Safely…