Detachment Operations Clerk

Apply By: Tuesday, April 15, 2025 11:59 pm EDT

Competition Status: Application Screening

Approximately 270 individuals applied for this opportunity.

We are screening ALL applications received on or before the closing date and rating them against the qualifications outlined in the job ad. Applicants whose resume and cover letter best demonstrate how they meet the qualifications to do the job will be invited to continue in the hiring process.

To learn about our recruitment process, visit our Hiring Process.

The Ministry of the Solicitor General, Ontario Provincial Police, and the Regional Commander of East Region seeks a qualified individual to join our Unit. In this exciting, rewarding and challenging opportunity, you will provide operational support to the detachment by taking OPP/detachment inquiries and dispatching the appropriate service response. You will also provide reception and administrative support to Detachment personnel in the co‑ordination and processing of administrative services.

Note:

This position requires the ability to work a schedule that includes evenings, overnights, and weekends.

The results of this competition will be used to fill current and future opportunities with qualified eligible candidates during the next 12 months following the competition closing. There are no provisions for relocation, accommodation or travel (including meals or vehicles) for this position. Exact dates are to be determined.

About Us:

The Ontario Provincial Police (OPP) is one of North America’s largest deployed police services with more than 5,800 uniformed officers, 2,400 civilian employees and 830 Auxiliary officers. We provide essential services that ensure the safety and security of the people of the Province of Ontario. The OPP is a division of the Ministry of the Solicitor General, the largest operational ministry in the province with a presence in every community across Ontario.

We are the largest police service in Ontario and the second largest in Canada.

The Grenville County detachment provides policing services for Augusta Township, the Township of Edwardsburgh-Cardinal, the Village of Merrickville-Wolford, the Township of North Grenville and the Town of Prescott. Grenville County Detachment has two locations, one in Prescott and the other in Kemptville.

The OPP Values promote always doing the right things for the right reasons, by:

• Serving with PRIDE, PROFESSIONALISM and HONOUR.
• Interacting with RESPECT, COMPASSION and FAIRNESS.
• Leading with INTEGRITY, HONESTY and COURAGE.

You will provide operational support to the detachment by taking OPP/detachment inquiries and dispatching the appropriate service response. You will provide reception and administrative support to Detachment personnel in the co‑ordination and processing of administrative services.

• Ability to pass an OPP background/security investigation.
• 40 w.p.m. typing speed.
• Ability to work 12 hour shifts in a 24-hour rotating shift environment.

• Ability to plan and prioritize administrative work on a daily basis.
• Oral communication skills to clarify the nature of requests from callers, relay messages and respond to enquiries by providing detailed information, in person and by phone to agencies, companies, court and legal personnel, police services, and the public.
• Teamwork and interpersonal skills to interact with officers and other members of the detachment.
• Knowledge of record management practices to maintain an organized, up‑to‑date record system.
• Written communication skills to input accurate information, compose correspondence, proofread a variety of documents, compile reports and summarize information.
• Ability to work with minimal supervision in performing clerical and administrative support duties. Supervision is available for the more difficult decisions and questions.
• Ability to problem solve to provide assistance in fast paced or emergency situations.
• Knowledge of, and skill in, computer operation and software including Microsoft Word, Excel and PowerPoint to produce court documents and type correspondence.
• Ability to select appropriate…