Asst Brch Ops Mgr
Listed on 2026-10-17
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Finance & Banking
Financial Compliance, Banking & Finance -
Management
Banking & Finance
Oversees day-to-day operations for the branch and assist operations manager of the location. Assists with supervision of the daily activities of retail branch personnel.
RESPONSIBILITIES AND DUTIES:- Assists Operations, including making sure bank policy and procedures are followed.
- May perform personal banking duties including advising customers of all bank services, opening new accounts, and teller functions.
- Assists with supervising employees to meet branch goals including obtaining fee include and meeting budget. This is accomplished by assigning work, taking actions to ensure quality work for customers, scheduling, conducting performance reviews, recommending salary actions, and providing training for staff.
- Promotes bank services. Participates in various professional and personal activities within the community.
- Performs customer service related duties such as answering telephone inquiries, closing accounts, ordering checks and ensuring appropriate levels of customer service.
- Assists with compliance of branch with bank policies and guidelines.
- Review reports, audit board and NSFs.
- Assist with budget preparation.
- Ability to maintain regular and reliable attendance.
- Performs any other duties/projects as assigned.
- Full knowledge of banking products offered, taking a personal initiative to stay updated on any changes. Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures.
- Knowledge and expertise in all deposit account products and services.
- Knowledge of bank operations.
- Knowledge and work experience that demonstrates effective abilities to supervise the department.
- Skill in communicating with clients and co-workers in courteous and professional manner.
- Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier
- Ability to maintain a high level of confidentiality.
- Ability to train employees.
- Ability to ensure that appropriate efficiency, accuracy, and customer service is provided to customers to ensure that the bank’s goals of meeting the customers needs is being met.
- Ability to demonstrate accuracy and efficiency in a fast-paced environment.
- Ability to function as a team player.
- High school graduate or equivalent.
- Prefer 2-3 years related banking experience.
NOTE:
The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of person so classified.
We offer fair and competitive compensation as well as bonus based on an employee's years of service and possible discretionary merit bonuses.
Employees also have the opportunity to participate in the Bank incentive programs based on charter/branch guidelines. Other Full-Time benefits include:
- 8 paid holidays.*
- 17 PTO days each year for the first five years of employment. Employees must also complete the 90-day introductory period prior to accruing PTO.*
- After five years, 22 PTO days each year.*
- After ten years, 27 PTO days each year.*
- Employees must also complete the 90-day introductory period prior to accruing PTO.*
- New employees will receive 16 hours of paid sick time upon their hire date.*
- Health, dental, prescription drug card, vision, and voluntary life insurance plans.
- Health Savings Account with employer contributions.
- Flexible medical and dependent care spending plans.
- Parental Leave after one year of full time employment.
- 401K plan after 3 months and start of next quarter with employer contributions and profit sharing.
- Free checking account and basic printed checks.
- $50,000 group term life insurance.
- Long term disability insurance.
- Employee Assistance Program.
- Educational Assistance.
* Paid holidays and paid time off benefits are not applicable for employees that are fully commissioned.
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at or by phone at and let us know the nature of your request and your contact information.
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