Scheduler, Healthcare

Join to apply for the Scheduler role at The US Oncology Network

Fighting cancer takes great strength and courage. It also takes an exceptional team of Schedulers working behind the scenes to provide support and be part of our patients' experience in our clinics. We are looking for a dynamic, patient-centered Scheduler to join our exceptional team. If you like being able to organize and maintain an active schedule as well as speak with patients on the phone and in person, we want you to join our team.

As part of the US Oncology Network, one of the nation's largest health care services networks dedicated exclusively to cancer treatment and research, we can quickly bring the latest advances in cancer care to our patients. Most importantly, we understand the special needs of cancer patients, and are devoted to caring for the whole person, not just the disease.

Our physicians and staff treat patients in over 18 locations throughout the state including Flagstaff, Goodyear, Green Valley, Phoenix, Prescott Valley, Scottsdale, and Tucson.

Arizona Oncology has been recognized as one of the Top 100 Places to Work in Arizona!

• 401K Profit Sharing
• Critical Care Insurance
• Dental Insurance
• Health Spending Accounts
• Legal Insurance
• Long-Term Care
• Medical Insurance
• Paid Time Off
• Short and Long-Term Disability
• Tuition Reimbursement
• Vision Insurance

• Answer all incoming calls; assess the caller's needs and direct them appropriately.
• Schedule new patients, patient referrals and returning patients in our computer system.
• Cancel/reschedule appointments according to physician schedule changes; notify appropriate clinic personnel.
• Obtain and enter all insurance authorizations, and correspondence relating to referrals in patients' charts and/or electronic medical records (EMR).
• Arrange for patients to have financial counseling as needed.
• Facilitate communication to patients about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed.
• Responsible for follow up on pre-operative tests to ensure the patient is cleared for surgical procedure and communicate with physician and patient if further testing is required prior to surgery.

This position allows for all levels of experience.

• High School Diploma or equivalent.

• Demonstrate Adaptability:
  Handle day-to-day work challenges confidently; willing and able to adjust to multiple demands, shifting priorities; demonstrate flexibility.
• Show Work Commitment:
  Set high standards of performance and work efficiently to achieve them.
• Commit to Quality:
  Emphasize the need to deliver quality products and/or services.
• Prior scheduling experience in an oncology office setting preferred.
• Excellent communication skills, written and verbal.
• Desire to deliver high quality service to internal and external customers.

The safety of our patients and staff is our top priority. Masks may be requested in all Arizona Oncology facilities regardless of vaccination status. COVID vaccination is recommended.

Entry level

Full-time

Management and Manufacturing

Hospitals and Health Care