Sr​/Lead DevOps Engineer

We're looking for a senior Dev Ops engineer to be our sole infrastructure owner — the person who keeps our platform running, scales our delivery pipeline, and responds when things go wrong in production. This isn't a role where you hand off tickets to a platform team. You'll own the infrastructure end-to-end, work closely with engineers on deployment and reliability, and be the on-call anchor for critical incidents.

You're someone who combines deep technical expertise with a collaborative, process-minded approach — you keep the team in the loop, follow change control procedures, and understand that good infrastructure work is as much about communication as it is about execution.

• Own and evolve our cloud infrastructure on AWS (+ some Azure) — architecture, provisioning, cost, and security
• Manage and improve our Kubernetes clusters and containerized workloads (Docker)
• Build, maintain, and optimize CI/CD pipelines using Git Hub Actions
• Drive infrastructure-as-code practices — everything in version control, nothing snow flaked
• Maintain and improve observability: logging (Grafana + Loki), error tracking (Sentry), alerting, and dashboards
• Serve as the primary on-call engineer for critical production incidents
• Partner with the engineering team on deployment strategy, environment management, and reliability improvements
• Identify gaps proactively and bring well-reasoned recommendations to the team before acting

• 5+ years of Dev Ops or infrastructure engineering experience
• Deep hands-on expertise with AWS
• Strong Kubernetes experience: cluster management, networking, resource configuration, troubleshooting
• Docker proficiency — building images, optimizing layers, managing registries
• Solid Git Hub Actions experience
• Infrastructure-as-code fluency
• Comfortable to be the sole Dev Ops presence on a team
• On-call ready: you can respond to a production incident at off-hours if needed, stay calm under pressure, and lead the resolution
• Process-minded: you respect change control, loop in the right people before making impactful changes, and document your work as a matter of habit
• Clear, concise communicator — you can explain an outage, a trade-off, or a migration plan to the technical VP of Engineering
• Startup experience — you know how to prioritize ruthlessly and deliver with limited resources
• Comfortable using AI coding assistants (e.g. Claude Code, Copilot) to accelerate infrastructure work

• Experience with HIPAA and/or SOC2 compliance
• Familiarity with Grafana, Loki, or Sentry in production
• Background supporting Java microservices deployments
• Experience with database operations — RDS, backups, failover, migrations
• Scripting proficiency in Python or Bash for automation

• You'll be the only Dev Ops engineer — high autonomy, high ownership, direct impact on the platform
• We follow change control procedures for production — changes are coordinated, communicated, and documented as a team practice
• Code review is a first-class practice here — every PR gets a thorough review, and we expect engineers to engage seriously with feedback and explain their reasoning
• Remote-first, async-friendly — team spans the Americas
• Linear for project management, Git Hub for version control
• Small team = high ownership, direct impact, no bureaucracy