Colleague Superstore
Listed on 2026-07-11
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Retail
Retail Associate/ Customer Service, Retail Support
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours per week, with flexibility for fewer hours (minimum 12).
We schedule your contracted hours within the availability windows listed below, and you’ll receive 3 weeks’ notice of your exact shifts. We support flexibility and may accept applicants whose availability closely matches but does not exactly match our advertised times.
Customers are at the heart of everything we do.
This role is for proactive, varied-doers who enjoy everyday challenges and teamwork.
- You will help serve shoppers better every day.
- You will meet great people, learn new things, and join a diverse team where everyone is welcome.
- You may choose stability, flexibility, or career progression as your priorities.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
About the role – Availability Window- Wednesday: 22:00 – 07:00
- Thursday: 22:00 – 07:00
- Friday: 22:00 – 07:00
- Saturday: 22:00 – 07:00
- Knowing your customers and serving them with passion and pride; delivering great natural service.
- Possessing product knowledge and enthusiasm for store offerings.
- Working across the store in service, picking and replenishment areas as required.
- Applying training to work safely, effectively, and serve customers brilliantly.
- Making decisions that serve customers and meet their needs on time.
- Participating in seasonal, community, and charity events to create an inclusive atmosphere.
- Monitoring store performance, understanding your role in driving service, sales, and profit.
- Handling products with care to maintain quality and ensure customers receive them in best condition.
- Living our values, welcoming everyone and following policies.
- Accepting deliveries into the store when required.
- A passion for delivering great service and greeting customers with a smile.
- The ability to build rapport so customers leave with a great experience.
- The initiative to make decisions in customers’ best interests.
- Strong teamwork and open communication skills.
- Building relationships to create team spirit, celebrate success, and have fun.
- Being punctual, well presented, and a brand ambassador.
- Holiday: 20 days from the start, rising to 22 days after 12 months (plus bank holidays).
- Flexible working from day one.
- 10% off and 15% off on payday weekends – up to £2,000 a year savings with our Colleague Clubcard.
- Access to free wellbeing services and resources.
- Life cover five times your pay and a pension with employer contributions up to 7.5%.
- Benefits you choose – discounts, shares, cycle‑to‑work schemes.
- Uniform provided and policies supporting all life moments.
- Access to colleague networks for support across diverse backgrounds.
Our vision at Tesco is to become every customer’s favourite shopping option, at home or on the move. Our core purpose is to “Serve our customers, communities, and planet a little better every day.” We act responsibly and sustainably, valuing our stakeholders, communities, and the planet.
Diversity, equity and inclusion are essential. We want you to feel represented and be yourself at work.
We welcome flexible working arrangements and support every stage of your career journey. Discuss how we can assist throughout your application.
We are proud to be a Disability Confident Leader and provide an inclusive recruitment process. For further accessibility support, please visit our website.
Please note:
Tesco only recruits individuals who have passed the school leaver’s age. For more details, visit our site. We can only accept candidates over the age of 18 for roles requiring early morning or late night work, or specific store areas such as warehouse, beers, wines, spirits, counters, bakery, or driving roles.
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