Desk controller

Position: hire desk controller
Location: Catterall

Hire Desk Controller / Administrator

Location:

Commutable to Preston
Salary:
Competitive (DOE)

Hours:

Full-time, Monday–Friday

An established UK equipment hire business is looking to recruit a Hire Desk Controller / Administrator to support day-to-day rental operations. This is a key role at the heart of the business, ideal for someone who understands the pace, pressure, and priorities of a busy hire or logistics environment.

The Role

You’ll be responsible for keeping the hire desk running smoothly, acting as the link between customers, drivers, engineers, and internal teams.

Key responsibilities include:

* Processing hire orders from enquiry through to off-hire

* Scheduling deliveries, collections, and equipment movements

* Liaising with customers to confirm availability, timings, and requirements

* Coordinating with transport and logistics teams to maximise efficiency

* Raising contracts, purchase orders, and hire documentation

* Managing queries, amendments, and problem-solving in real time

* Maintaining accurate system records and hire data

The Ideal Candidate

This role will suit someone who already understands how a hire desk works and doesn’t need hand-holding.

You’ll likely have:

* Previous experience in a hire desk, rental, or logistics-based role

* Strong organisational skills and attention to detail

* Confidence dealing with customers and internal stakeholders

* Ability to juggle priorities in a fast-moving environment

* Solid IT skills and experience using hire or transport systems

* A proactive, “get-it-done” attitude

Why Apply?

* Stable, long-term role within an established UK business

* Busy, hands-on position where you’re central to operations

* Opportunity to make a real impact on service delivery and efficiency

If you come from a hire desk or logistics background and can comfortably commute to Preston, this is a role worth serious consideration