Administrator; Property Care

Administrator - 12 Months Fixed Term
37 hours per week, Monday – Friday
Salary £25,948.89 per annum

What will you be doing in this role? This role is part of our Asset Management team, who deliver a wide range of services to our customers including property repairs and compliance work such as gas and electrical safety. You’ll provide a wide range of admin support to the team.

You’ll deal with customer and colleague queries via phone and email, update and manage our systems, run reports, book appointments, process invoices and support meetings and events.

Customer service skills are really important. You’ll be confident and experienced in communicating with people, including over the phone and email, and have fantastic organisational skills. Previous experience in an admin role would be great.

• You’ll have great communication skills - and be able to liaise with our tenants and colleagues in a polite and respectful way
• You’ll have excellent IT skills, particularly with Microsoft Outlook, Word and Excel
• You’ll be able to prioritise your work and show initiative to solve problems
• You’ll be able to provide an excellent standard of customer service to all tenants, customers and colleagues

This role will be based at our gorgeous dock‑side offices.

Our holiday entitlement starts at 26 days plus bank holidays (including your birthday off and Christmas closure).

We also offer a company‑paid health cash plan for you and your dependents (including 24/7 GP), enhanced sick pay and parental leave, reward and recognition scheme, wellbeing support, training and development and much more.

Inclusion is key for us. We would love to hear from people from diverse backgrounds for this role, those who may be underrepresented in our organisation. We aim to be reflective of the communities in which we operate and if you speak a second language this can come in handy!