Medical Secretary Team Leader

The Community Paediatric Services team provides dedicated administrative support to children and families across Lancashire and South Cumbria, including those with neurodevelopmental conditions such as Autism Spectrum Disorder (ASD) and Attention Deficit Hyperactivity Disorder (ADHD). The service plays a key role in supporting timely access to assessment, diagnosis, and ongoing care, maintaining a strong commitment to delivering high-quality, patient-centred services across the Integrated Care Board (ICB).

You will lead the day-to-day management of a team of support secretaries and administrative staff, ensuring the delivery of an efficient and high-quality administrative service. This includes supporting complex neurodevelopmental pathways through the timely processing of referrals, clinical correspondence, and appointments.

The role requires effective coordination and communication with Consultants, medical staff, GPs, patients, parents/carers, and multidisciplinary teams to ensure seamless patient journeys through ASD and ADHD pathways.

You will demonstrate strong organisational and leadership skills, with the ability to prioritise workloads in a high-demand environment. A flexible approach, use of initiative, and a commitment to professionalism, confidentiality, and integrity are essential.

You will provide direct, proactive support to Community Paediatric Consultants, effectively managing complex diaries and ensuring the efficient scheduling of clinics, appointments, and multidisciplinary meetings across ASD and ADHD pathways.

In addition to supporting clinicians, you will lead a team of support secretaries and administrative staff, providing day-to-day management, guidance, and oversight to ensure a high-quality administrative service is maintained.

The role also includes responsibility for the operational oversight of the building, including the coordination of room bookings and clinic space utilisation, ensuring facilities are used efficiently to support service delivery.

You will play a key role in facilitating effective communication between clinical teams, patients, families, and stakeholders, working collaboratively with the wider Community Paediatric Service Leadership Team to ensure smooth and effective service operations.

Further details are available in the job description.

We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

You will provide direct, proactive support to Community Paediatric Consultants, effectively managing complex diaries and ensuring the efficient scheduling of clinics, appointments, and multidisciplinary meetings across ASD and ADHD pathways.

Organise meetings as required, to include preparation of agendas and minute taking, co-ordinating follow up action as required to ensure that decisions / recommendations are implemented. Attend…