Administrative Assistant - Paediatric Audiology
Job in
Preston, Lancashire, SN15, England, UK
Listed on 2026-10-21
Listing for:
Lancashire Teaching Hospitals NHS Foundation Trust
Full Time
position Listed on 2026-10-21
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Healthcare Administration, Clerical
Job Description & How to Apply Below
- Responding to external and internal telephone queries from staff, patients and others and referring to appropriate person.
- Communicates with a range of staff, users and visitors to the Trust / Department utilising a variety of communication methods including verbal, electronic and passing information in a format that is appropriate to the individual request
- To prepare weekly clinics and ensure other administrative staff are supported with clinic utilisation.
- Organising incoming and outgoing post, referring enquires to appropriate person if necessary, photocopying relevant information and uploading information to the patient files
- Utilisation of local or Trust case note tracking system
- Filing of reports and results, patient files ad hoc administrative duties
- Data Entry into Auditbase
- Perform an ambassadorial role, representing the paediatric audiology department "Front of House" service acting in a professional, courteous and customer-focused manner at all times. Checking in patients on arrival.
Qualifications & Education Essential criteria
- Numeracy and literacy skills
- Administrative skills
- Educated to GCSE level Grade C and above
- Knowledge of auditbase, FLEX, Evolve or any other NHS systems
- MS Office 365
- Previous experience of working with the public
- Aware of the concept and application of patient confidentiality
- Administrative experience and experience of working in a front of house position
- Previous experience of working in a health care or related setting with the public
We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post.
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