Booking Team Member - Women's Health

• Responding to external and internal telephone queries from staff, patients, and others, and referring to the appropriate person.

  Communicates with a range of staff, users, and visitors to the Trust/Department using a variety of communication methods, including verbal, electronic, and passing information in a format that is appropriate to the individual request.

  To prepare Clinics and ensure the Medical and Nursing Team are supported throughout the clinic.

  Organizing incoming and outgoing post, referring inquiries to the appropriate person if necessary.

  Utilization of local or Trust case note tracking system.

  Filing of reports and results.

  Data Entry.

  Perform an ambassadorial role, representing the Women's Health Department "Front of House" service, acting in a professional, courteous, and customer-focused manner at all times.

  For More information, please see the attached Job Description

• Numeracy and literacy skills
• Administrative skills
• Educated to GCSE level

• RSA Level 2
• Knowledge of quadramed or other nhs systems

• Previous experience of working with the public
• Aware of the concept and application of confidentiality
• Administrative experience and experience of working in a front of house position

• Previous experience of working in a health care or related setting

We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post.

Our Statement on the Recruitment of Ex-Offenders is available