Senior Business Analyst

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This range is provided by LPPA Pensions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Senior Business Analyst (Hybrid or Remote with regular travel to Preston)

Please note, shortlisting will begin in early January 2026, with interviews thereafter.

We are looking to strengthen our Change Team by welcoming a Senior Business Analyst to LPPA.

This is an exciting opportunity to proactively drive change and business improvement by documenting, understanding, analysing and challenging key processes and delivering change. You’ll gain an in-depth understanding across end-to-end business processes, services provided to clients, employers and members, the roadmap and the context in which the business operates.

Reporting into our Head of Change Governance, this role will be key to proactively seeking opportunities and capturing the business requirements needed to deliver change aligned with our business plan, address business challenges and drive operational efficiencies.

Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UK’s leading pension administration companies. We strive to deliver the best experience for over 2,100 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them.

• Competitive salary £55k – £65k DOE & inclusion in Annual Bonus scheme
• 25 days’ holiday, plus bank holidays and 2 additional concessionary days and ½ day for your Birthday, with the ability to buy and sell leave
• Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions
• Access to Health or Dental Plan
• Access to our Enhanced Employee Assistance Programme for when you or your family might need some support
• Access to our bespoke Reward Discount Scheme – ‘Your Perk Site’
• Opportunities to attend Wellbeing webinars and social events
• Daily free fruit and snacks available to you in our office
• Free Car Parking in Preston City Centre

• Support the pensions administration business change programme by producing clear business and system requirements, process maps and, where relevant, test plans.
• Identify, manage and help deliver process design changes by conducting business and systems process analysis and design, focusing on quality improvement and operational efficiency.
• Provide and lead on the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; recognising and capitalising on improvement opportunities; and adapting to competing demands, organisational changes and new responsibilities.
• Be an interface between the business and Systems, translating business requirements into functional specifications. Collaborate closely with developers to implement the requirements, and work with Systems and the business to ensure the testing of the solution is robust and thorough, prior to release.
• Pro-actively identify improvement opportunities (proactive and reactive).
• Ability to analyse and synthesise business requirements, including recognising patterns in data and conceptualising processes.
• Support system conversions, upgrades, and enhancements.
• Prepare clear and timely management information, reporting to relevant stakeholders as appropriate.
• Develop and manage all aspects of acquiring and documenting business requirements from planning, resources, documenting, approvals, risks and issues.
• Develop and manage operational process changes, including new processes, measurement & reporting, and continuous improvements.
• Provide status reporting regarding change project milestones, deliverables, dependencies, risks and issues, communicating across stakeholders.
• Understand interdependencies between technology, operations,…