Operations Controller 40

Preston Site, Unit 1, Trefoil Way, Preston, Lancashire, United Kingdom

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers.

Position:
Operations Controller

Contract Type:
Permanent – 45 hours

Location:

Preston

Shift: Days / Monday – Friday 08:00 - 17:30

Salary: £12.71 per hour

• Assist in the pre‑brief/de‑brief and complete driver documentation
• Complete and maintain company documentation
• Communicate with drivers and customers via telephone and company IT systems
• Pre‑brief or evening de‑brief drivers as required
• Control company asset management, including container portal updates, daily container counts, key and scanner controls
• Check SP payments and issue associated daily/monthly reporting
• Complete all admin tasks and maintain a suitable filing system, including SP/employee vetting, driver set‑up processes,  ordering
• Deal with customer queries via company IT systems
• Handle any reasonable requests from a manager/supervisor
• Ensure compliance with health and safety policies and procedures in line with site risk assessments
• Adhere to company guidelines regarding timekeeping, attendance, performance, appearance and appropriate behaviour while on site

• Flexible approach to work and ability to work effectively as part of a team
• Administration experience and skills
• Industry knowledge
• Can‑do attitude, right‑first‑time and passion for customer service
• Commitment to diversity and inclusion; proactive in promoting an inclusive workplace

• Annual leave: at least 28 days (including bank holidays)
• Inclusive benefits: flexible perks, including shopping vouchers, insurance, and healthcare

We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re also on a mission to be the UK’s most accessible delivery business.