Global Process Lead; Director), Master Data Management; MDM

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description Key responsibilities May Include:

Lead the detailed design of end-to-end processes within the assigned process area, ensuring alignment with enterprise objectives and global standards.

Translate strategic process direction into clear business requirements, process flows, and solution inputs that enable effective delivery.

Partner with business stakeholders, subject matter experts, data teams, and implementation partners to ensure process, data, and system requirements are integrated.

Drive process harmonisation by challenging unnecessary local variation and promoting scalable, consistent ways of working.

Validate solution designs against business requirements, process standards, data integrity needs, and reporting requirements.

Facilitate workshops and decision forums that build stakeholder alignment, resolve design issues, and support informed decision-making.

Oversee testing activities for the assigned process area, ensuring defects are identified, resolved, and validated against business needs.

Enable successful adoption and continuous improvement through support for change management, training, go-live readiness, and post-implementation optimisation.

You're an experienced data management leader who understands that successful transformation starts with trusted, well-governed data. You've built and embedded master data management practices within large, complex organisations and know how to translate business processes into practical data standards, ownership models and governance frameworks.

You'll join at a pivotal stage in our ERP transformation journey, helping shape the enterprise data foundations that will support future processes, systems and ways of working. This is a highly visible role with significant influence across Global Process Leads, business stakeholders, data governance teams and transformation leaders. You'll have the opportunity to drive lasting organisational impact through improved data quality, governance and accountability.

Role Specific Accountabilities Lead the design and implementation of global master data management practices across the organisation.

Act as the bridge between business process teams, data governance functions and ERP transformation programmes.

Establish clear ownership, governance and accountability frameworks for enterprise master data.

Shape the data foundations required for a major ERP transformation programme.

Influence senior stakeholders globally to align on common standards, controls and ways of working.

Drive improvements in data quality, consistency and governance maturity across multiple business functions.

Translate the global process vision into detailed end-to-end process and data designs.

Lead process harmonisation activities across regions, functions and business units.

Own process requirements and functional designs supporting SAP ERP implementation.

Ensure effective integration across…