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Collections Specialist – Empathy & Regulatory Compliance
Job in
Preston, Lancashire, SN15, England, UK
Listed on 2026-07-29
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Jobtailor in Preston is seeking a dedicated customer support adviser to resolve inquiries at first contact and educate customers on service options. You will work within a regulated collections context, documenting data accurately and supporting vulnerable customers with fair outcomes.
Ideal candidates are analytical, empathetic, and comfortable navigating multiple systems, handling calls and emails with precision, and continuously improving through coaching and training.
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