Host, Customer Service​/HelpDesk, Customer Service Rep

Position: Welcome Host
Type: Full-Time / Part-Time / Seasonal
Pay Rates: Up to 12.71 per hour depending on age

Join our One Great Team here at Haven as a Welcome Host where youll be the first friendly face our guests and owners see making their arrival experience feel special from the moment they check in!

We areseekinga warm welcoming host to greet guests and owners check passes and guide them through their check-in experience. If you love creating memorable first impressions and enjoy a vibrant guest-focused role this is the perfect opportunity for you.

Key Responsibilities
- Primarily based outdoorsyoullwelcome guests and owners warmly upon arrival at our check-in gate.
- Create a great first impression whileassistingwith the check-in process.
- Verify passes answer questions and offer helpful information on park amenities events and activities.
- Act as an on-site information guide helping guests get acquainted with the park and plan their stay.
- Handle anyinitialqueries or issues ensuring our guests and owners feel valued and cared for.
- Collaborate with other teams to create a smooth welcoming environment from arrival to departure.

Requirements
-Previous experience in a customer-facing role is beneficial but not essential.
- Friendly approachable and confident in interacting with guests of all ages.
-Strong communication skills and a passion for providing excellent service.
- Flexible availability including weekends and peak times.
- A team player who can adapt to a dynamic environment with ease.

What We Offer
- An inclusive supportive work environment.
- Comprehensive training and ongoing support.

- Career development opportunities including fully funded qualifications.
- Exclusive team perks including up to 50% off on-park dining 20% discounts on Haven Holidays and in-store purchases free access to our facilities savings at national brands and retailers and so much more!

How to Apply
Were committed to fostering a diverse equitable and inclusive workplace and we encourage applicants of all backgrounds to apply.

To get started click apply now and answer a few quick questions which should take 5 minutes. Once submitted a member of our team will be in touch.

For support or adjustments during the application contact us at: