Resident Liaison Officer

Job in Preston, Lancashire, SN15, England, UK

Listing for: Daniel Owen Ltd

Full Time position
Listed on 2026-09-04

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Bilingual, Clerical

Salary/Wage Range or Industry Benchmark: 14 - 16 GBP Hourly GBP 14.00 16.00 HOUR

Resident Liaison Officer

Location:

Preston

Contract:

Temporary - 7 months initially (with potential to extend)

Hours:

Monday-Friday, 8:00am-4:30pm

Rate: £14 - £16 per hour dependent on experience

We are working with a leading contractor who work on behalf of housing providers across the country to deliver planned improvement works. They are looking for a resident liaison officer to service a contract for a local client in Preston.

As a resident liaison officer, you will;

Be the first point of contact for residents during scheduled works
Make sure that residents are informed and happy with all updates
Respond to complaints and issues that arise
Keep detailed reports of resident feedback
Attend site visits with the site manager and conduct progress surveys when required

Requirements for the role;

Have excellent face to face and telephone communication skills
Have experience within social housing, and ideally construction/repairs teams
Have a full clean driving licence and own vehicle
Have a clean criminal record for DBS checks

RLO, TLO, CLO, Resident liaison officer, Tenant liaison officer, Customer liaison officer, housing, repairs, property, Preston, North West

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