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Senior Aftersales Leader: Customer Care & Upselling

Job in Preston, Lancashire, SN15, England, UK
Listing for: Swansway Group
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Management
Salary/Wage Range or Industry Benchmark: 26000 - 34000 GBP Yearly GBP 26000.00 34000.00 YEAR
Job Description & How to Apply Below

Swansway Group in Preston seeks a Senior Service Advisor to lead the front-of-house service team and deliver outstanding customer care across aftersales. You will manage workloads, coordinate with Workshop Controller, and drive upselling opportunities while maintaining high standards of customer satisfaction.

The role requires a proven dealership background, leadership capability, and a proactive approach to improving service experiences. A driving licence and drive for success are essential.

This position is for the Senior Aftersales Leader:
Customer Care & Upselling role at Swansway Group.

The advertised compensation is 26.000 - 34.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Aftersales Leader:
Customer Care & Upselling role in the description above.

We appreciate your interest in this position.

Position Requirements
10+ Years work experience
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