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Head of Scaled Customer Success

Job in Preston, Lancashire, SN15, England, UK
Listing for: ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Full Time position
Listed on 2026-10-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 GBP Yearly GBP 90000.00 130000.00 YEAR
Job Description & How to Apply Below

A  Talent is recruiting for a senior Customer Success leader to take charge of a scaled CS function in a UK SaaS business. You will lead two Customer Success Managers and own the portfolio strategy, health and commercial outcomes, influencing executive stakeholders and driving renewal success.

You will engage with customers at the highest level, run strategic reviews and collaborate with Marketing, Data & Analytics to optimise the customer journey and retention strategies.

We are currently recruiting a Head of Scaled Customer Success for our team in Preston, England, United Kingdom.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Preston, England, United Kingdom.

This opportunity is part of our work in Sales.

The advertised compensation is 90..

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