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Senior Complaints & Resolution Specialist

Job in Preston, Lancashire, SN15, England, UK
Listing for: Places for People
Full Time position
Listed on 2026-10-19
Job specializations:
  • HR/Recruitment
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 30000 - 38000 GBP Yearly GBP 30000.00 38000.00 YEAR
Job Description & How to Apply Below

Places for People in the United Kingdom is seeking a Senior Customer Resolution Co-ordinator to lead the handling of complex complaints from investigation to resolution. You will work across the organisation with contractors and teams to ensure issues are understood and resolved fairly, delivering clear and high-quality outcomes for customers.

You will gather evidence, review findings and ensure actions progress in line with policy and regulation.

We are seeking a motivated Senior Complaints & Resolution Specialist to join Places for People in Preston, England, United Kingdom.

This posting is for the Senior Complaints & Resolution Specialist role at Places for People, based in Preston, England, United Kingdom.

We are looking to fill the Senior Complaints & Resolution Specialist position at Places for People in Preston, England, United Kingdom.

The Senior Complaints & Resolution Specialist role at Places for People is now open for applications in Preston, England, United Kingdom.

Position Requirements
10+ Years work experience
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