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Service Management Analyst — MSP Ops Mastery

Job in Preston, Lancashire, SN15, England, UK
Listing for: Telana
Full Time position
Listed on 2026-07-22
Job specializations:
  • IT/Tech
    Systems Analyst, IT Business Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 30000 - 45000 GBP Yearly GBP 30000.00 45000.00 YEAR
Job Description & How to Apply Below

Telana is seeking a Service Management Analyst to support ITIL practices within its managed services. You will be critical to maintaining operational standards, improving service management processes, and ensuring quality service delivery. This hands-on role requires collaboration with various teams and a focus on continuous improvement.

You will be part of a dynamic environment fostering personal growth, with access to training, private medical insurance, and a work-life balance.

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