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Hybrid IT Service Desk Analyst - Customer-Focused

Job in Preston, Lancashire, SN15, England, UK
Listing for: MHA
Full Time position
Listed on 2026-07-22
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 28000 - 35000 GBP Yearly GBP 28000.00 35000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid IT Service Desk Analyst - Customer-Focused Support

MHA in Preston is looking for an IT Support Analyst to coordinate and assure all IT services, delivering high-quality support to staff and partners. This role offers hybrid working and involves travel across various offices.

Ideal candidates will have experience in customer-facing IT roles, excellent Microsoft product knowledge, and strong analytical skills. Responsibilities also include creating customer engagement plans and resolving technical issues to enhance user experience.

The position comes with a competitive salary, generous holiday allowance, and additional benefits.

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