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Incident Lead - Major Incidents & IT Resilience Champion
Job in
Preston, Lancashire, SN15, England, UK
Listed on 2026-07-22
Listing for:
Places for People
Full Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, Systems Administrator
Job Description & How to Apply Below
Places for People is seeking an Incident Lead to own end‑to‑end management of IT incidents, ensuring rapid service restoration and minimal business disruption. You will lead Major Incidents, act as the primary escalation point, and drive consistent responses across IT teams and third‑party suppliers.
You will oversee incident lifecycle in line with ITIL aligned processes, facilitate post‑incident reviews, and deliver clear reporting while driving governance improvements.
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