3rd line Citrix Engineer
Job in
Preston, Lancashire, SN15, England, UK
Listed on 2026-09-20
Listing for:
CBSbutler Ltd.
Full Time
position Listed on 2026-09-20
Job specializations:
-
IT/Tech
IT Support, Systems Engineer, Systems Administrator, Windows Server
Job Description & How to Apply Below
3rd Line Citrix Engineer
+9 months +
+SC cleared - current active clearance is essential for this role
+Sole British nationals only due to the nature of the project
+Inside IR35
+£290 - £310 a day
We are seeking an experienced Third Line Citrix SME to join an on-site support team in Preston. You will act as the technical authority for Citrix infrastructure, providing expert-level support, complex troubleshooting and technical assurance across secure enterprise environments.
Key Responsibilities- Provide 3rd Line support for complex Citrix incidents and problems.
- Act as the SME for Citrix Virtual Apps & Desktops, Citrix Cloud, Net Scaler ADC and WEM
. - Lead technical investigations, troubleshooting and root cause analysis.
- Manage and optimise Citrix policies, profiles and end-user experience.
- Support patching, upgrades, migrations and infrastructure improvements
. - Work closely with architecture, engineering and cross-functional teams.
- Proactively identify and resolve defects and recurring issues.
- Maintain strong customer service and operate in line with ITIL and service management processes
.
- Proven experience in a Third Line / Senior Infrastructure Support role.
- Strong hands-on experience with:
- Citrix Virtual Apps & Desktops (Xen App/Xen Desktop)
- Citrix Cloud
- Net Scaler ADC
- Citrix WEM
- Windows Server, Active Directory and Group Policy
- FSLogix
- Experience supporting VMware, Hyper-V and/or Xen Server environments.
- Strong knowledge of Windows 10 and Windows 11
. - Experience with ITIL and enterprise support models
. - Excellent problem-solving and communication skills.
- Active SC Clearance is essential.
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