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Service Desk Analyst; 1st & 2nd Line Golden

Job in Penwortham, Preston, Lancashire, SN15, England, UK
Listing for: Cardinal Newman College
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 31000 - 32000 GBP Yearly GBP 31000.00 32000.00 YEAR
Job Description & How to Apply Below

Cardinal Newman College invites applications for a Service Desk Analyst to provide first and second-line IT support across the college and Lancaster University School of Mathematics. The role involves ownership of incidents from initial contact to resolution, with remote support preferred where possible and in-person help in teaching spaces.

The Successful Candidate should have experience with end-user technology, Microsoft technologies, endpoint management and ITSM processes, with a commitment

We are currently recruiting a Service Desk Analyst (1st & 2nd Line) — Golden Hello Bonus for our team in Penwortham, England, United Kingdom.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Service Desk Analyst (1st & 2nd Line) — Golden Hello Bonus role in the description above.

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