IT Service Desk Lead — Lead Coach
Listed on 2026-10-19
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IT/Tech
IT Project Manager, HelpDesk/Support, IT Support, Systems Administrator
Places for People is seeking a Service Desk Lead to manage the day-to-day operation of the IT Service Desk in Preston. You will guide a team of engineers, ensure priority handling, SLA compliance and ongoing improvements to service delivery.
You will lead by example, coach staff, manage workloads and contribute to knowledge management while collaborating with Incident, Problem and second-/third-line teams to resolve complex issues.
Our team is growing, and we are hiring a IT Service Desk Lead — Lead, Improve & Coach (Preston) in Preston, England, United Kingdom.
We are currently recruiting a IT Service Desk Lead — Lead, Improve & Coach (Preston) for our team in Preston, England, United Kingdom.
This is a great opening to take on the IT Service Desk Lead — Lead, Improve & Coach (Preston) role at Places for People.
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