Service Desk Pro: First-Line IT Support & Troubleshooting
Listed on 2026-11-02
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
OCU seeks a customer-focused Service Desk Analyst to join its Digital Technology team in Preston. As the first point of contact for IT support, you will resolve incidents, fulfil service requests, and provide clear, professional guidance to colleagues.
You will work in a fast-paced, multi-site environment, drive first-contact resolution, contribute to knowledge base, and collaborate with specialist teams to improve services and meet SLAs.
The Service Desk Pro:
First-Line IT Support & Troubleshooting position in the IT & Technology field is open for applications.
As a Service Desk Pro:
First-Line IT Support & Troubleshooting, you will play an important part at OCU in Preston, England, United Kingdom.
We invite applications for the Service Desk Pro:
First-Line IT Support & Troubleshooting position located in Preston, England, United Kingdom.
The following opportunity is for a Service Desk Pro:
First-Line IT Support & Troubleshooting with OCU.
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