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Senior Insurance Complaints Specialist

Job in Preston, Lancashire, SN15, England, UK
Listing for: DAVIES
Full Time position
Listed on 2026-08-30
Job specializations:
  • Insurance
    Insurance Analyst
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Davies seeks an experienced Senior Complaint Handler to manage complex, high-profile insurance complaints from investigation to resolution. You will apply regulatory knowledge to deliver fair outcomes, mentor teammates, and support continuous improvement in customer experience and compliance.

The role is based in Preston with hybrid working, reporting to the Claims Management department, and involves influencing best practices and reducing escalations.

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Position Requirements
10+ Years work experience
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