Senior Service Manager

Overview

• Lead the operational delivery of Adult Social Care services, currently within Mental Health, ensuring high-quality and compliant provision
• Drive service improvement and transformation, responding to changing needs and priorities
• Provide strategic leadership and advice to senior stakeholders across Adult Services and partner organisations
• Champion integrated and partnership working across health, voluntary and community sectors
• Ensure robust systems for assessment, review, safeguarding and performance management
• Lead and inspire multidisciplinary teams to deliver consistent, high quality practice
• Use data and insight to support evidence-based decision making and service improvement
• Represent the service at key boards, partnerships, and strategic forums

• Significant experience of leading large, diverse operational services
• A proven track record of delivering high-quality services and transformation programmes
• Strong understanding of adult social care legislation, policy, and best practice
• Experience of working in partnership with health, voluntary, and community sectors
• The ability to adapt and lead across different service areas in response to business need
• Excellent leadership, communication, and stakeholder engagement skills
• A relevant professional qualification (e.g. Social Work / Occupational Therapy) and registration with the appropriate professional body is essential.