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Senior Stage 2 Complaints Lead - Final Decisions

Job in Preston, Lancashire, SN15, England, UK
Listing for: Places for People
Full Time position
Listed on 2026-10-10
Job specializations:
  • Quality Assurance - QA/QC
Salary/Wage Range or Industry Benchmark: 32000 - 42000 GBP Yearly GBP 32000.00 42000.00 YEAR
Job Description & How to Apply Below
A community-focused organization in Preston is looking for a Senior Stage 2 Complaint Handler to manage escalated complaints and make final decisions. The role demands extensive experience in complaints handling, strong written communication skills, and critical analytical abilities. Responsibilities include reviewing prior investigations, guiding Stage 1 handlers, and ensuring high-quality outcomes. Competitive salary and generous benefits package included, with the organization committed to fairness and inclusivity in recruitment.
Our team is growing, and we are hiring a Senior Stage 2 Complaints Lead
- Final Decisions in Preston, England, United Kingdom. For the Senior Stage 2 Complaints Lead
- Final Decisions position at Places for People, we are reviewing applications now. Step into the Senior Stage 2 Complaints Lead
- Final Decisions role at Places for People in Preston, England, United Kingdom and grow with us.
Position Requirements
10+ Years work experience
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