Telephone Account Manager

Key Group

Key Group is one of the UK's leading later life lending businesses, helping people unlock a better retirement. We believe that helping people unlock a better retirement starts with helping everyone in our organisation unlock their true potential and thrive.

We are looking for a Telephone Account Manager to join our growing team. This is an excellent opportunity for someone with a background in sales, relationship management, or customer engagement who is looking to build a long-term career within financial services.

As a Telephone Account Manager, you will offer a complete service to both new and existing introducers, taking inbound calls, developing relationships through proactive outbound contact, responding to enquiries, and creating opportunities for our Partnership Account Managers.

This role provides an excellent pathway into the wider business, with scope to progress into a Business Development Manager position in the future.

Our Telephone Account Managers provide a complete service to new and existing introducers, ensuring our proposition is promoted effectively and that strong relationships are built and maintained.

You will proactively engage with introducers and customers, qualify referrals, support advisers, and help generate opportunities across our range of products and services, including: