More jobs:
Fleet Service Controller
Job in
Grimsargh, Preston, Lancashire, SN15, England, UK
Listed on 2026-02-19
Listing for:
Holt Recruitment Ltd
Full Time
position Listed on 2026-02-19
Job specializations:
-
Transportation
Dispatcher, Transportation Logistics
Job Description & How to Apply Below
Fleet Service Controller Location:
Preston
Salary: 34,000 per annum + Bonus
Hours:
Days
The Role We are looking for a customer-focused Fleet Service Controller to join our operations team. This role sits at the heart of the business, acting as a key point of contact between customers, drivers, workshops, and internal teams. You will ensure fleet maintenance and servicing are managed efficiently while delivering a high level of service and communication to customers at all times.
Key Responsibilities
- Act as the main point of contact for customers regarding vehicle servicing and maintenance
- Coordinate servicing, inspections, repairs, and breakdowns to minimise disruption
- Provide clear, professional updates to customers on vehicle status and timescales
- Liaise with workshops, suppliers, and drivers to ensure work is completed on time
- Manage compliance requirements including MOTs, PMIs, defect reporting, and safety checks
- Maintain accurate records and service documentation
- Resolve issues promptly, keeping customer satisfaction a priority
- Support cost control while ensuring quality and safety standards are met
- Strong customer service and communication skills
- Experience in a fleet, transport, service, or operational environment
- Calm, professional approach when dealing with issues or time pressures
- Highly organised with good attention to detail
- Confident using IT systems and fleet management software
- Mechanical or transport knowledge is beneficial but not essential
- Salary of 34,000 per annum
- Full-time, permanent position
- Supportive team and customer-focused culture
- Training and development opportunities
- Pension scheme and holiday entitlement
Please submit your CV to (url removed) or contact (phone number removed) for further details.
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