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Owners Lounge Team Member

Job in Prestonpans, East Lothian, EH32, Scotland, UK
Listing for: Haven
Full Time, Part Time, Seasonal/Temporary position
Listed on 2026-06-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 12.71 GBP Hourly GBP 12.71 HOUR
Job Description & How to Apply Below
Position:
Owners Lounge Team Member Type:
Full-Time / Part-Time / Seasonal Pay Rates:
Up to £12.71 per hour depending on ageJoin our One Great Team at Haven as an Owners Lounge Team Member, where you’ll help create a relaxed, welcoming, and high-quality experience exclusively for our Holiday Homeowners. This role is all about great service, familiar faces, and creating a comfortable social space that owners love returning to.

We’re on the hunt for a friendly, upbeat Owners Team Member to bring some fun and flavour to our team! In this role, you’ll be the face of our Owners Venue.

Key Responsibilities Greet Holiday Homeowners warmly and provide attentive, personalised service

Take and prepare drinks orders, including beers, wines, spirits, and simple cocktails

Take and serve food orders, working closely with our kitchen team Maintain a clean, organised, and well-presented bar and lounge area Build rapport with owners, helping to create a friendly, community feel Support owner events and social activities, including setting up, serving, and ensuring events run smoothly

Work collaboratively with other departments across the park when required to support owner experiences and operational needs

Work closely with the team to ensure smooth day-to-day lounge operations

Follow all responsible alcohol service and health & safety guidelines

Requirements

Previous experience in a bar, hospitality, or customer-facing role is beneficial but not essential

Applicants must meet the minimum legal age of 18 to sell alcohol.

A friendly, professional, and customer-focused approach

Confident communicator who enjoys building positive relationships

Able to work calmly and efficiently in a relaxed but service-led environment

Flexible availability, including evenings, weekends, and holidays

What We Offer An inclusive, supportive work environment.

Comprehensive training and ongoing support.

Career development opportunities, including fully funded qualifications.

Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.

For support or adjustments during the application, contact us at: reso
#J-18808-Ljbffr
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