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Owners Lounge Team Member
Job in
Prestonpans, East Lothian, EH32, Scotland, UK
Listed on 2026-06-20
Listing for:
Haven
Full Time, Part Time, Seasonal/Temporary
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Owners Lounge Team Member Type:
Full-Time / Part-Time / Seasonal Pay Rates:
Up to £12.71 per hour depending on ageJoin our One Great Team at Haven as an Owners Lounge Team Member, where you’ll help create a relaxed, welcoming, and high-quality experience exclusively for our Holiday Homeowners. This role is all about great service, familiar faces, and creating a comfortable social space that owners love returning to.
We’re on the hunt for a friendly, upbeat Owners Team Member to bring some fun and flavour to our team! In this role, you’ll be the face of our Owners Venue.
Key Responsibilities Greet Holiday Homeowners warmly and provide attentive, personalised service
Take and prepare drinks orders, including beers, wines, spirits, and simple cocktails
Take and serve food orders, working closely with our kitchen team Maintain a clean, organised, and well-presented bar and lounge area Build rapport with owners, helping to create a friendly, community feel Support owner events and social activities, including setting up, serving, and ensuring events run smoothly
Work collaboratively with other departments across the park when required to support owner experiences and operational needs
Work closely with the team to ensure smooth day-to-day lounge operations
Follow all responsible alcohol service and health & safety guidelines
Requirements
Previous experience in a bar, hospitality, or customer-facing role is beneficial but not essential
Applicants must meet the minimum legal age of 18 to sell alcohol.
A friendly, professional, and customer-focused approach
Confident communicator who enjoys building positive relationships
Able to work calmly and efficiently in a relaxed but service-led environment
Flexible availability, including evenings, weekends, and holidays
What We Offer An inclusive, supportive work environment.
Comprehensive training and ongoing support.
Career development opportunities, including fully funded qualifications.
Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us at: reso
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