Engineering Operations Training Lead

NATS is the UK’s leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.

Closing Date:
Sunday 25th October 2026

• Toensurecompetency requirementsofthe Service Management Command Centre (SMCC) forall new or existing assetsareproactively managed,accuratelyrecordedandachieved as efficiently as possible.
• As lead On-the-Job-Training Instructor (OJTI) provide guidance,support, and skills developmenttoSMCCOJTIs. Introduce process andstandardsthat reflect industry best practice anddrive consistency of
  
  On-the-Job Training (OJT) in the SMCC.
• Tosupportthecontinuous improvement ofOJTdeliveryand consumptionacrosstheSMCCthrough the adoption of modern delivery practices,working with the Technical Learning Team on the idea generation,creation and implementation ofnew learningtoolsand materials that willimprovethelearnerexperience, optimise learning pathways, aid the effectiveness of OJTandenhancingtime to  addition, to plan and coordinate formal training requirements, including the scheduling and management of Technical Training Services (TTS) booked courses, ensuring alignment with operational priorities and competency pathways.
• To provide support to all SMCC learners, fostering engagement, building capability, and drive performance through coaching, feedback and support.

• LeadOJT activity
  :
  
  Lead the planning/resourcing,delivery and coordination ofallOJTactivityfor relevant SMCC area,and ensure it is prioritised,and isalignedwithregulatory requirements and coursedeliverydatesby
  
  Technical Training Services as well as business requirements.
• Drive
  OJTIEffectiveness
  :
  
  Lead, motivate and develop OJT skills across the SMCC to ensure learners have a consistent experience, whilstdrivingOJT delivery standardsacrossallwatches.
• Drive Efficiency and Co-ordination:Plan and Coordinate Formal (TTS) Training:
  Own the forward plan for formal training across the SMCC area, including identification of requirements, liaison with Technical Training Services (TTS), booking/scheduling of TTS courses, coordination of learner attendance, and proactive management of clashes, prerequisites and course readiness. Ensure outcomes are recorded and communicated to relevant stakeholders.
• Performance Reporting
  :
  
  Accountable for the accurate recording of all training& competency activity (Tracer management) across the SMCCto enable data analysis andthereportingor Learner MI and progress against
  
  Key Performance Indicators (KPIs).Responsible for the monthly analysis of all learning data/reports demonstrating performance against key learning KPIs, and any corrective action.
• Document Management
  :
  
  Provide guidance to the Technical Learning and Asset Design teams for the creation of objectives used for on-the-job-training and technical skills assessments, as reflected in the training design document, to ensure these are relevant to the operation and accurate.
• Line Management
  :
  
  Responsible fortheline management of theteam of apprentices. Manage, motivate and develop team members, undertake performance appraisals, and be a focal point for all staff related issues.
• Safety Culture:Be an advocate for Safety Culture, promoting and advancing best practice, challenging poor behaviours, and ensuring personal health & safety (H&S) by adhering to H&S and safety procedures.
• Stakeholder Engagemen
  t:
  
  Collaborate with stakeholders to ensure training compliance with regulations and operational needs.
• Learning Tool/Material Development:Support the Technical…